Service & Care
In Fotile, we dedicated to provide our customer not only the finest quality product, but also excellence after sales service.
We have nationwide service coverage and our customer service center is ready to assist when you have any doubts on our products.
Call our customer service line at 03 – 3343 5306 ext 28 for after sales service enquiry.
Our Service Commitments
24 hour phone call
Our customer service will feedback to your call within 24 hour*
72 hour response time
Our service team are ready to served you within 72 hours or 3 days**
Genuine parts
We have full range of genuine parts from Fotile for replacement. This is to ensure quality of after sales works.
*refer to working hour (Monday to Friday) and exclusive public holiday.
**subject to the availability of customer and their convenience to accept the service appointment.
Product User Manual
Search the product user manual